Fireflies.ai
Feature-rich meeting assistant that has been superseded for professional deployment by better-governed alternatives.
Fireflies has the features — transcription, AI summaries, CRM integrations, searchable meeting archives. The professional concern is the same one that applies to meeting intelligence tools sitting outside major enterprise platforms: data routing and storage practices require your own independent review before deploying with client calls. For agencies in regulated markets or with significant contractual data obligations, Teams Premium resolves the governance question within the existing M365 architecture. Fireflies is a capable tool in the right context; the right context for professional services is narrower than the general market positioning suggests.
- →Internal team meetings without client data only